Remote Medical Assistant for Chronic Disease Management -id-15169

Description

Are you passionate about improving healthcare and excited to make a difference in the lives of individuals living with chronic diseases? We’re looking for motivated, compassionate, and mission-driven individuals to join our dynamic and rapidly growing team! As a Medical Assistant, you’ll play a pivotal role in supporting our patients and clinical team in providing high-quality, patient-centered care.

Company Culture and Environment

You are a team player with a strong sense of integrity, humility, and ambition. You thrive in a learning-oriented environment and are dedicated to making sure that patients’ needs are met with care and compassion. If you’re looking to make an impact while growing alongside a diverse team, we’d love for you to join us!

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Career Growth and Development Opportunities

This role provides opportunities for personal development and growth within a mission-driven organization, allowing you to enhance your skills while making a meaningful impact.

Detailed Benefits and Perks

  • 401(k)
  • Health, Dental, and Vision Insurance
  • Disability and Life Insurance
  • Paid Time Off

Compensation and Benefits

  • Salary: $18-21 per hour, depending on experience
  • Full-time position with remote work options available

Why you should apply for this position today

If you’re ready to make an impact in healthcare, we encourage you to apply today! Join a dedicated team that values compassion and a commitment to patient care.

Skills

  • Certification as a Medical Assistant (AAMA or NCCT) required within one year of employment
  • Proficiency with computer systems and applications, including electronic health records (EHR) such as Athena
  • Strong interpersonal skills and the ability to multitask, prioritize, and stay organized in a fast-paced, remote setting
  • Excellent communication skills, both written and verbal
  • Knowledge of medical terminology, medication procedures, and basic coding (CPT, ICD-10)
  • Ability to maintain patient privacy and adhere to all safety, attendance, and appearance policies
  • Ability to work effectively in a remote environment with reliable broadband and a dedicated workspace

Responsibilities

  • Serve as a vital member of our Remote Patient Monitoring (RPM) team, working closely with our clinical team to ensure patient care and satisfaction
  • Oversee the enrollment, engagement, and coordination of patients throughout the RPM program
  • Initiate contact with patients for program enrollment and assist with compliance, education, and coordination with care teams
  • Accurately maintain patient rosters and monitor data collection to ensure it aligns with RPM requirements
  • Record patient vitals, medical history, and concerns during intake, providing thorough and efficient support
  • Monitor patient dashboards and ensure appropriate outreach for ongoing care and acute patient needs
  • Collaborate with other healthcare providers to address patient needs, including care coordination with cardiology teams
  • Keep patient records up to date and confidential, ensuring they are complete and accessible prior to appointments
  • Provide patient education, explaining treatment options and program details to patients and their caregivers
  • Maintain strong organizational skills while managing remote patient care across multiple practices, potentially in different states
  • Follow established protocols to respond effectively to urgent or emergent situations
  • Perform clerical duties such as answering phone calls, filing, and faxing as needed
  • Participate in interdisciplinary team meetings and work collaboratively to ensure the best possible patient outcomes
  • Assist with other duties as needed to support the team and improve patient care

Qualifications

  • High school diploma or GED required
  • At least 3 months of experience in a medical office setting preferred

Education Requirements

  • Certification as a Medical Assistant (AAMA or NCCT) required within one year of employment

Education Requirements Credential Category

  • Medical Assistant Certification

Experience Requirements

  • At least 3 months of experience in a medical office setting preferred

Why work in Daytona Beach, FL

Daytona Beach offers a beautiful coastal lifestyle with access to stunning beaches and a vibrant community. The area is known for its rich history, recreational activities, and festivals, making it a great place to live and work. With a growing healthcare sector, Daytona Beach provides ample opportunities for professional development and career advancement.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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