Job Description

Wayfair Remote Customer Service Job

Job Responsibilities: Seasonal Customer Service Representative

Salary: $20-30 /Hour

Company: Wayfair

Location: New York, USA

Educational Requirements: Graduate

Full Job Description : 

At Wayfair, we care about our clients! Our honor winning Client support Group use innovation and human compassion to fabricate client trust and devotion.

From the time our clients submit a request with Wayfair through conveyance to their home, our group attempts to make it more straightforward than at any other time to look for the home. The Client support Group works proactively in a high speed climate to screen client arranges and guarantee a consistent conveyance to the client. In the occasion a client ought to contact our help group by means of telephone, email, talk, versatile informing, or in alternate ways, we enable our Client support Group to determine the issue. We are enthusiastic about our clients and work to please them on each collaboration with Wayfair.

Other Jobs You May Be Interested In

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job

Throughout recent years, groups from across the assistance association have been putting resources into the eventual fate of our advanced help channels, visit and versatile informing. As an Occasional Partner, you will bring your exceptional viewpoints and experience; working intently inside your groups, across our Site and with our cross-practical groups, all of you will lead the way in refining our way to deal with interfacing with clients when and where they might want to talk with us.

The Occasional Help Partner position is a full-time job, as long as 40 hours out of every week. This job will be a multi day Occasional/Impermanent job with the chance of super durable change in view of business need and execution.

What Does an Occasional Help Relate Do?

Freely investigate, issue settle and resolve client support requests while building a relationship with the client

Offer support to clients on numerous channels (Talk and Portable informing, as the need might arise, you may likewise draw in with clients through different techniques) to furnish help with post-request issues like returns, substitutions, discounts, conveyance status, raincheck requests, and whatever other issues that might emerge in the request satisfaction process

Surpass consumer loyalty, productivity measurements and issue goal targets

Constantly search for areas of progress and impart patterns in client calls to administration as suitable

At the same time explore various client discussions utilizing programming applications and Wayfair instruments/assets

Show discussion and peace promotion abilities and stay totally under control

Show great verbal and composed correspondence utilizing numerous channels and stages

What You’ll Need

Solid critical thinking abilities and the capacity to think systematically while working in a quick moving climate

Genius and capacity to autonomously issue tackle

Capacity to work with numerous clients at the same time while fittingly focusing on and drawing in with their issues.

Brilliant relationship building abilities intensely for helping other people

Solid association and performing multiple tasks abilities

An effective history working in a high-volume climate

Customary and dependable participation

Comparable client confronting work insight.

Phenomenal composed and verbal relational abilities

Solid composing abilities and experience exploring PC based devices.

Benefits

401(k) with organization coordinate to 4%

Downtime to Cast a ballot

What are the Necessities?

Have the option to work something like 20 hours (counting Saturdays and additionally Sundays). Work day movements could be parted shift plans, gave multi week ahead of time.

You should hold a Secondary School Confirmation, GED, or same.

You will be expected to design your PC to a modem with least web paces of 25Mbps (download) and 5Mbps (transfer). Remote (WiFi) access isn’t allowed for use. Any remaining fundamental PC gear and adornments are given by Wayfair.

An information on working inside Windows Working Frameworks or same.

A private and committed work area liberated from any interruptions (flat mates, kids, companions, pets, and so forth) or commotion (radio, television, and so on.)

Wayfair needs to guarantee your prosperity, for this reason our preparation is 100 percent required. We can’t oblige any misses, downtime, or lateness during this time.

Qualified candidates will be expected to pass the up-and-comer evaluation to continue with the screening.

Help For People With Incapacities

Wayfair is completely dedicated to giving equivalent open doors to all people, incorporating people with incapacities. As a component of this responsibility, Wayfair will spread the word about sensible facilities to the physical or mental restrictions of qualified people with inabilities, except if doing so would force an excessive difficulty on business tasks.

About Wayfair Inc.

Wayfair is one of the world’s biggest internet based objections for the home. Whether you work in our worldwide base camp in Boston or Berlin, or in our stockrooms or workplaces all through the world, we’re reevaluating the manner in which individuals look for their homes. Through our obligation to industry-driving innovation and imaginative critical thinking, we are certain that Wayfair will be home to the most remunerating work of your vocation. In the event that you’re searching for fast development, consistent learning, and dynamic difficulties, you’ll observe that astonishing vocation open doors are thumping.

Regardless of what your identity is, Wayfair is a spot you can call home. We’re a local area of pioneers, daring individuals, and pioneers who commend our disparities, and realize that our extraordinary viewpoints make us more grounded, more intelligent, and strategically set up for progress. We esteem and depend on the aggregate voices of our representatives, clients, local area, and providers to assist with directing us as we construct a superior Wayfair – and world – for all. Each voice, each viewpoint matters. That is the reason we’re pleased to be an equivalent open door manager. We don’t segregate based on race, variety, identity, family line, religion, sex, public beginning, sexual direction, age, citizenship status, conjugal status, handicap, orientation personality, orientation articulation, veteran status, hereditary data, or some other lawfully safeguarded trademark.

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).

Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).

Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.

Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.

Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.

Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.

Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.