Remote Quality Assurance Specialist



Description

Randstad USA is seeking a detail-oriented Remote Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the highest quality standards in our processes, products, or services. You will conduct thorough testing, audits, and inspections to identify issues and recommend improvements. This remote position offers the flexibility to work from home while collaborating with a dynamic team to enhance our company's quality assurance practices. Ideal candidates will have strong analytical skills, a keen eye for detail, and a passion for maintaining quality excellence.

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Key Responsibilities:

  • Conduct detailed quality inspections and audits on products, services, or processes.
  • Develop, implement, and maintain quality assurance protocols and procedures.
  • Identify and document defects, inconsistencies, or areas for improvement.
  • Collaborate with cross-functional teams to address quality issues and drive solutions.
  • Generate reports on quality metrics and performance to ensure compliance with industry standards.
  • Support continuous improvement initiatives to enhance overall quality and efficiency.

Requirements:

  • Previous experience in quality assurance or a related field.
  • Strong analytical skills with attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and manage time effectively in a remote setting.
  • Familiarity with QA tools, methodologies, and industry best practices.

Join Randstad USA's team and contribute to our commitment to quality excellence. Apply today to make an impact in our remote quality assurance operations!

Job description

Leading global health insurance company that provides medical, dental, disability, life, and accident insurance is seeking an experienced Quality Assurance professional to join their team on a contract basis. Qualifications and requirements include: High School diploma; at least 5 or more years of working knowledge with strong knowledge in flat fee, RBRVS, "percentage of" fee schedule reimbursement types, medical terminology, ICD-10 and CPT and HCFA

salary: $22 - $26 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Delivers professional activities in the Provider Data job family.
• Responsible for accurate, timely quality assurance for accurate reimbursement based on provider contract and area fee schedules.
• Provides quality assurance error reporting to data entry specialists and supervisor.
• Interprets update requests and coordinates with internal and external customer to clarify and complete.
• Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
• Provides standard professional advice and creates initial reports/analyses for review.

Skills

• data analytics
• RBRVS
• HCFA coding
• ICD-10

Qualifications

• Years of experience: 3 years
• Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Remote Quality Assurance Specialist

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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