Remote AT&T Customer Service Chat – Up to $38/hour in The Bronx, NY in Remote Job Team -id-16491

Job title:

Remote AT&T Customer Service Chat – Up to $38/hour

Company: Remote Job Team

Job description: How to Apply:

IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position.

Join our team as a Remote AT&T Customer Service Chat representative! We are seeking self-motivated individuals with excellent communication skills and a passion for customer service. This is a remote position that pays up to $38/hour depending on experience. If you’re looking for a challenging and rewarding opportunity to work from home, apply now!

Responsibilities:

  • Respond to customer inquiries via chat and provide outstanding customer service
  • Identify and resolve customer issues in a timely and efficient manner
  • Accurately document customer interactions and update customer records
  • Collaborate with team members and other departments to ensure customer satisfaction
  • Stay up-to-date with AT&T products, services, and promotions to provide accurate information to customers

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Requirements:

  • High school diploma or equivalent required; college degree preferred
  • Minimum of 1-2 years of customer service experience, preferably in a remote or work from home environment
  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills and the ability to handle difficult customers with patience and empathy
  • Proficient in computer and internet use, as well as software applications such as Microsoft Office
  • Ability to work a flexible schedule, including nights, weekends, and holidays

Benefits:

  • Competitive salary of up to $38/hour depending on experience
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Opportunities for career advancement and professional development

About RemoteJobRecruiting.com:

At RemoteJobRecruiting.com, we have a team of experienced recruiters who have an in-depth understanding of the requirements for remote jobs across various industries. Our recruitment process is designed to identify the best candidates who have the skills and experience needed to excel in remote work environments.

We partner with top companies worldwide to bring you the best remote job opportunities. We understand that working from home offers unique benefits and challenges, and we strive to ensure that both our clients and candidates have a seamless experience.

Our commitment to transparency and communication ensures that our clients are informed about the recruitment process every step of the way. We also provide ongoing support to our candidates to help them thrive in their new remote roles.

With RemoteJobRecruiting.com, you can trust that you will have access to top remote job opportunities and a team of dedicated recruiters who are passionate about helping you achieve your career goals.

FAQs About Remote Work:

Q: What is remote work? A: Remote work refers to working from a location other than a company’s physical office. This can include working from home, a coworking space, or any other location with a reliable internet connection.

Q: What are the benefits of remote work? A: Remote work offers a variety of benefits, including increased flexibility, improved work-life balance, reduced commute times and costs, and the ability to work from anywhere in the world.

Q: What equipment do I need to work remotely? A: This may vary depending on the specific job, but in general, you will need a reliable computer, a high-speed internet connection, and a quiet work environment. Some jobs may also require specific software or equipment.

Expected salary: $38 per hour

Location: The Bronx, NY

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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