Patient Accounts Representative (Remote after Training) id-14615

This role will allow for remote work after a 12 week, on-site training period TeamHealth is named among the "150 Great Places to Work in Healthcare" by Becker's Hospital Review and has ranked three years running as "The World's Most Admired Companies" by FORTUNE Magazine as well as one of America's 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

  • Career Growth Opportunities
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans

JOB DESCRIPTION OVERVIEW: The Patient Accounts Representative is responsible for processing insurance and patient payments for their assigned regions either manually or electronically. The position is responsible for balancing batches against daily deposits and maintaining daily production reports.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Processing payments for insurance companies and patients either electronically or manually within established timeframe
  • Posting payment batches including denials within established timeframe and balancing batches against daily deposits
  • Provide supporting documentation for each payment transaction through submission of the daily control number report and daily production log for all batches (manual and electronic)
  • Maintains knowledge of all policy and procedures
  • Participates in unit progress meetings
  • Turns to Supervisor for unusual circumstances
  • Performs any and all duties as directed by management

QUALIFICATIONS AND EXPERIENCE:

  • Must sit on-site at the Alcoa Billing Center located in Louisville, TN during the 12 week training period
  • High school diploma or equivalent required
  • 6 months previous medical billing experience preferred
  • Excellent communication skills both oral and written
  • Excellent problem-solving, communication, and organizational skills
  • Ability to handle a variety of tasks in a fast-paced environment
  • Excellent personal computer skills, including proficiency in Microsoft Office and aptitude to learn new software

PHYSICAL / ENVIRONMENTAL DEMANDS:

  • Job performed in a well-lighted, modern office setting
  • Occasional standing/bending
  • Occasional lifting/carrying (20lbs or less)
  • Moderate stress
  • Prolonged sitting
  • Prolonged work on a PC/computer
  • Prolonged telephone work

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week. 

DISCLAIMER: Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

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