Jr Waiter id-13304

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.


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Key Responsibilities

  •  Actively assists the Waiter during the set-up of the restaurant, checking the cleanliness and quality of all equipment, glassware, cutlery, chinaware, linen, napkins, etc. 
  • Assists in the preparation of any mis-en-place and equipment required for service, ensuring they are being stored correctly until required. 
  • Assists the Waiter during service periods and ensures service sequences are being followed during meal periods. 
  • Ensures the appropriate table settings are in place and in line with both company and sanitation protocols. 
  • Knowledgeable about the dining and beverage menus and actively upsells and makes recommendations based on guest preferences. 
  • Assists with guest dietary requirements. 
  •  Understands the setup, product and service expectations of their respective area and immediately rectifies any shortfalls that would have a negative impact on the guest experience.
  • Consistently supports the efforts to exceed service targets and other key metrics by adhering to the Service Excellence standards.
  •  Minimizes breakage, loss, and theft of service items by always handling equipment and supplies with care. 
  • Actively promotes in a helpful manner alternative dining venues and other company initiatives to guests. 
  • Operates shipboard devices and technologies to ensure accurate processing of guest transactions. 

Skills, Knowledge & Expertise

  • Graduate of a recognized Catering / Hotel Management School (Preferred).
  • At least two years of restaurant service experience on a cruise ship or in alternative fine dining service experience from premium restaurants and/or luxury hotels (5 stars).
  • Able to adequately explain pricing, food, wine, and cocktail menus to the guests.
  • Knowledge of fine dining operations and excellent restaurant service.
  • Strong communicator with personable social skills to actively interact with a variety of guest demographics.
  • Necessary computer skills and knowledge of P.O.S. systems.
  • Command of the English language both verbal and written.
  • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
  • Motivation to excel in all aspects of job duties and responsibilities. 
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
  • Ability to continuously surprise and delight guests throughout their cruise experience. 
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Benefits

Princess Cruises offers many benefits. This position is afforded comfortable shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 

Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Jr Waiter id-13304
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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