e-Consult Coordinator d-13816

About the position

Mosaic Life Care is a health care system located in northwest Missouri, dedicated to transforming community health through innovative life-care solutions. The e-Consult Coordinator plays a crucial role in this mission by assisting Mosaic Life Care providers in the process of requesting eConsults as part of the Mayo Clinic Care Network (MCCN) membership. This position is essential for ensuring that patients receive the right care at the right time and place, thereby enhancing the overall quality and value of health care provided by Mosaic. In this role, the e-Consult Coordinator will be responsible for submitting eConsults and referrals to the Mayo Clinic via Carelink, ensuring that all clinical aspects of the MCCN relationship are effectively coordinated.

The coordinator will also take on the important task of educating providers and caregivers about the clinical tools available through MCCN, which is vital for the success of the membership and for delivering optimal patient care. The position requires a collaborative approach, working closely with various stakeholders, including marketing teams to educate the community and providers about the services offered through the MCCN. The e-Consult Coordinator will also handle administrative duties to maintain up-to-date information in Carelink regarding current providers. Additionally, this role involves collaboration with the MCCN Business Coordinator to plan the Annual Mayo Business Meeting and provide insights on other clinical projects related to MCCN. Regular meetings with the Chief Medical Officer will be held to discuss updates and progress related to the MCCN, ensuring that the coordinator is aligned with the organization's goals and objectives.

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Responsibilities

  • Assist Mosaic Life Care providers in requesting eConsults as part of the Mayo Clinic Care Network (MCCN) membership.
  • Submit eConsults and referrals to Mayo Clinic via Carelink.
  • Educate providers and caregivers on the relationship between Mosaic and Mayo Clinic.
  • Collaborate with Marketing to educate the community, caregivers, and providers.
  • Complete administrative duties to keep Carelink updated with current providers.
  • Collaborate with the MCCN Business Coordinator to plan the Annual Mayo Business Meeting.
  • Advise on other MCCN clinical projects and meet monthly with the Chief Medical Officer to discuss MCCN updates.
  • Perform other duties as assigned.

Requirements

  • Expert knowledge of the Mayo Clinic Care Network (MCCN).
  • Experience in clinical coordination or a related field.
  • Strong communication skills to educate providers and caregivers.
  • Ability to collaborate effectively with various stakeholders.

Nice-to-haves

  • Experience with Carelink or similar clinical management systems.
  • Background in health care marketing or community education.

Benefits

  • Concierge services
  • Employee lounge
  • Wellness programs
  • Free covered parking
  • Free on-site and virtual health clinics

 e-Consult Coordinator d-13816

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