CoPilot - Virtual/Personal Assistant id-12510

About us

Come and be a part of building the future at Duckbill, an early stage startup dedicated to revolutionizing personal assistant services..

Duckbill is a personal assistant for everyone, combining cutting edge generative AI with expert humans to democratize access to the help we all deserve. Duckbill offers everyday solutions to people's biggest pain points, from scheduling and event planning, to shopping and vendor management.

Our goal is to become a seamless extension of our clients’ lives and to help them run a more efficient, joyful life, giving them more time in their day to do the things they want to.

We’re doing this through an innovative and groundbreaking combination of AI technology and enthusiastic, passionate humans dedicated to serving our members.

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Who we are looking for

We call the role a ‘copilot’ because you’re working alongside our members - and the rest of our team - to get things done.

First and foremost, you are passionate about helping us build this business and delivering the most exceptional service to our members every. single. day.

You’re probably that person in your friend group that does the planning, you’re the one who buys the best gifts for their friends and family, the person that others go to for help and inspiration to get things done. We want to pay you to do those things and join our team!

You’re a self-starter, with an appetite for a critical role in an entrepreneurial environment and you ‘get’ our mission and how it’s making the world a better place.

You love technology and are excited about the possibilities and change it can bring and you’re excited to work with some of the latest thinking and tooling in the AI space to supercharge your own exceptional organizational skills.

We are looking for copilots that can serve our clients; you will be an integral part of our mission. You will be serving a broad range of personal tasks on behalf of our clients. Our clients range in backgrounds both professional and culturally.

Tasks can span from making reservations to shopping for all sorts of things including gifting, event planning, travel assistance, and other tasks to support everyday lives. As a copilot with our client, you will be interacting with the clients directly, while also researching options, calling vendors and businesses and making purchases on behalf of vendors.

Some examples may include:

  • Finding providers and booking those critical medical appointments
  • Coming to the rescue when a car breaks down to help find a garage to repair it as well as the last minute car rental for the interim
  • Helping our members get a regular ‘date night’ on the books
  • Figuring out the best pest-control experts when our member’s homes have unwanted visitors
  • Finding a perfect location for that special kids birthday celebration (and make sure the cake is there!)
  • planning birthday parties and events; among others.

Above all, we’re looking for people who want to be a part of building something world changing, and are willing to run through walls to help turn that vision into reality.

Abilities you’ll have:

  • Problem solver, you are motivated by getting stuff done, learning things, solving problems, and figuring out the best way to operate.
  • Taste and discernment, and the ability to find the great new spots wherever they are hidden.
  • Detail-oriented, you ‘sweat the small stuff’ and make sure the little details are correct because you know that’s what matters.
  • Customer-obsessed, you have high standards and ensure that they are met as well as going above and beyond for our members when required, you raise the bar for standards of those around you.
  • Great people skills, you have the ability to work with different groups of people and communicate effectively both verbally and in writing.
  • Obsessively organized, you’ll be managing a lot of competing priorities and so your ability to structure, manage and prioritize your workload effectively will be key to your success.
  • Excitement about technology, including cutting edge AI tooling, plus Zendesk and Google Suite.

All of these things support your natural empathy with our mission of empowering busy people, working parents and democratizing access to personal assistants.

Requirements:

  • Experience in hospitality, personal or professional assistant services, or event planning.
  • Experience as a Virtual Assistant, C-Level Assistance and High-End Retail is a plus.
  • High school diploma or equivalent (required)

A reliable and robust internet connection is required

  • All candidates must have valid authorization to work in the U.S.
  • Legal age of employment; at least 18 years old.

CoPilot - Virtual/Personal Assistant id-12510

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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