Amazon Customer Support via Chat Jobs Remote Work Hourly Wage $25-$35 Immediate Start -id-14467

Job Summary

Job Type: Full-Time, Part-Time, Remote

Salary: $25-$35 per hour

Company: Amazon

Location: Remote – Work from Home

Benefits: Flexible working hours, comprehensive health insurance, paid time off, opportunities for career advancement

Job Description

Are you passionate about customer service and looking to join a dynamic and growing team? Amazon is seeking dedicated individuals to fill our remote Customer Support via Chat positions. This role involves providing top-notch customer service to our diverse and global customer base, ensuring their queries are resolved efficiently and effectively.

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Requirements

– High school diploma or equivalent (required)

– Proven customer support experience or experience as a client service representative

– Strong typing skills and ability to multitask

– Excellent written communication skills

– Ability to handle stressful situations and de-escalate issues calmly

– Familiarity with Amazon products, services, and policies is a plus

– Reliable internet connection and a suitable home office setup

Responsibilities

– Respond promptly and professionally to customer inquiries via chat

– Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, and selecting the best solution

– Follow up to ensure resolution and customer satisfaction

– Keep accurate records of customer interactions and transactions

– Work closely with other departments to ensure customer issues are resolved efficiently

– Stay updated with company policies, procedures, and products

Benefits

– Competitive hourly wage of $25-$35

– Flexible working hours to suit your lifestyle

– Comprehensive health insurance package

– Paid time off and holiday pay

– Employee discounts on Amazon products

– Opportunities for growth and career advancement within the company

– Access to ongoing training and development programs

Educational Qualifications

– High school diploma or equivalent (required)

– Further education in Customer Service, Business Administration, or related fields is a plus

Company Overview

Amazon is a global leader in e-commerce, providing an unparalleled shopping experience to millions of customers around the world. Our mission is to be Earth’s most customer-centric company where customers can find and discover anything they might want to buy online. We are committed to ensuring that our customers receive the highest level of service possible. Join us and be a part of a team that is dedicated to making a positive impact on our customers’ lives.

Apply now to be part of a company that values innovation, customer satisfaction, and employee growth. We look forward to welcoming you to our team!

Amazon Customer Support via Chat Jobs Remote Work Hourly Wage $25-$35 Immediate Start -id-14467

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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